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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Obtain information for new employer records
   • Obtain comprehensive briefing of details for new employer record from field representative or employer relationship manager
   • Check information for completion, accuracy, inconsistencies and authenticity
   • Obtain further details from fund representative or employer, as required
2. Set up new file for employer
   • Enter data accurately into organisational information system
   • Activate new employer file, following organisational procedures
   • Establish employer contribution mechanism, including processes for communication and financial transactions
   • Enter details of schedules, exceptions, rules, insurance details and categories
3. Set up account systems
   • Set up insurance arrangements as required
   • Enter details of account options
   • Establish facility for bulk load transfers if required
4. Implement quality assurance procedures
   • Follow organisational procedures to ensure work is completed accurately
   • Establish employer details and maintain in accordance with organisational requirements
   • Check data entry according to organisational procedures

Performance Evidence

Evidence of the ability to:

obtain information for new employer records by using organisational information systems

set up account systems and establish information needs

follow organisational procedures and regulatory requirements to ensure work is completed correctly and accurately

source required information and understand the consequences of incorrect employer documentation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe the key organisational policy, procedures, guidelines and information, documentation and communication systems relevant to employer accounts

describe required information to establish a comprehensive employer profile

outline the key steps in procedures for establishing transaction systems

identify and describe the information requirements for establishing vesting arrangements, non-preserved money fund options and insurance arrangements

describe the key obligations of privacy legislation in undertaking this work.

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